TechCrunch posts Alexia tsotsis interesting meditation on how difficult the most home appliances which have become with the interfaces. Coffee makers, microwave ovens, even pepper mills are much more complex than you previously become - sometimes funny so:
Many people get iPads and iPhones could this Christmas and legendary intuitive and simple design due to Apple's, drag right out of the box and begin. Not the case with a battery powered Pepper Mill one my related received our gift exchange. It took to put three people together and when we get it to work, we hilariously realized that it had a flashlight at the bottom for no reason. Novel? Yes. Productive? No.
But far more often frustrating so. You used the examples of a coffee maker that you could not figure out how the water in to put, and microwave ovens, are how much more complicated than you used. As a control had microwaves from old: a knob that controls how long it nuked food. (We have some of those in the Café/Lounge on my work.)
And to this I would like some of my own experiences tech support for normal, average people who add in with questions about their computers. Even the interface designers thinking are simple and easy to understand, go, someone give problems. (The other day I had to someone explain how a Google to open E-mail message.) (Really.) And sometimes a lot Somebodies.
Some of the biggest offenders are printer (like me shudder when are the first words of each call, "I have just this printer...") and wi-fi router, but laptops are problematic, even - and one of the biggest problems is to find out how you turn on WiFi, something that should not, be dead easy because no computer manufacturer ever makes the switch easy to find. (Easy to find by chance, is on the other hand, another issue.) My brother tells the story of a friend who did not know their laptop had wi-fi, despite that it for a year in possession.
But to go back to the point Alexia makes, Apple has a pretty decent job of making dead easy for its users. (For that matter, why the Kindle grab the lion's share of the e-book to Amazon with the Kindle market.) But I have to say that your products can confuse users. I get a number of Mac OS X called next to Windows calls to Geek Squad.
And then it's my parents to hear a refurbished iPod nano music and audio books history from the time I had the bright idea to have received. She couldn't figure out how to set it up, and finally lost it. Whoops.
Whether it Apple or not, have technological gadgets "creeping Featurism" for at least the last few decades been succumb. If it is possible more, then by all means do make something we need to make it do more to confuse others regardless of whether it is to do everything as the average person. Many Japanese phones are for example, packed with amazing features unprecedented used in American models, but also by the most Japanese users - because the producers feel have more features than your competition. It is a selling point.
And the same applies in all areas of technology as an 60 minutes back reported in 2007. And this includes e-book reader. I have tested most of the e-book readers, I honestly wouldn't try to give my parents out of fear I could teach you not just how to books on you set. I had planned in with my brothers to get an iPod touch for Christmas to go, and even had many tech joined me to support lessons have. (We decided with an other collective gift instead.)
I suppose the moral is, never underestimate the value of a simple interface in award-winning customers hearts and minds. It's worked for Apple and Amazon. But even the simplest interfaces is too complicated for someone. That is why I have a day's work.
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