Saturday, January 22, 2011

The weak in Adobe Digital Editions show Adobe support-

According to Martin Hoscik he had digital editions in an article in the magazine eBook, a terrible time with tech support for Adobe. This is the DRM using most eBook publishers today.


As part of the Adobe regimes have to register your eReader with you, and you may up, to register up to 6 devices. Now, according to the Adobe FAQ you can contact Adobe customer service and increase this amount if you have registered already 6 devices.


Unless of course, this is attempting to do said how Martin was that, after 4 days of email that this not the case, despite what the FAQ says.


Here is the second: he registered the new iFlow reader app for the iPad and decided he wanted to. When he tried that it from his account de authorize he learned that iFlow incompatible with ADE and so it could be not de authorized! Of course Adobe are iFlow especially as an authorized app (pictured above) lists.


Way to go Adobe! His final statement:



I can see that Adobe's main customer base - literate who buy your industry level design and Web development software - computer power user.


However, users are taken from ADE inevitably a much wider range of skills and knowledge. Amazingly, contradictory responses take as I got operate only as a barrier to eBook to.


Adobe are publishers, authors and readers, now the main gatekeeper of the eBook world, how can it to retailers, debt to ensure that if help is needed it is provided, accurately and in a way that even the least technical users understand.


View the original article here

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